Balinese butler I Nyoman Agustamadiharta (known as Agustama) hails from the island’s Tabanan regency; he is married with one child and has been working as a Butler at InterContinental Resort Bali since February 2005. He believes in the importance of “Making guests happy by anticipating their needs.” His aim, he says is to “Make my guests’ stay a memorable one so that they will want to return to the Resort.” Two such returning guests were Mr. and Mrs. Mah, who have Ambassador Membership; they returned…Continue Reading “Memorable story of our butler: Mr I Nyoman Agustamadiharta”
